Privacy Policy
This Privacy Policy explains how SD Commercial Recovery collects, uses, stores, and protects personal data when you use our website or contact us regarding our commercial debt recovery services.
Overview
How We Handle Data
We may collect personal data you provide directly through contact forms, email, telephone enquiries, and other communications with our business. This may include your name, company name, job title, email address, telephone number, billing details, and information relating to unpaid invoices or recovery matters.
We use this information to respond to enquiries, provide our services, manage client relationships, maintain records, improve our website, comply with legal obligations, and protect our legitimate business interests. Where required, we process personal data in line with applicable UK data protection law.
Your Rights
Information We May Process
Depending on your interaction with us, we may process identification details, business contact information, correspondence records, website usage data, and information relevant to debt recovery instructions or account administration.
Contact details
Business records
Website analytics
Case communications
Details
Use, Sharing, and Retention
We may use personal data to deliver our services, communicate with clients and prospective clients, assess recovery matters, issue invoices, maintain internal records, and monitor website performance. We may also use data where necessary to establish, exercise, or defend legal claims.
We do not sell personal data. We may share information with trusted service providers, professional advisers, regulators, courts, law enforcement, or other third parties where necessary for service delivery, legal compliance, or legitimate business purposes. Any such sharing is limited to what is reasonably necessary.
We take reasonable technical and organisational measures to safeguard the information entrusted to us.
SD Commercial Recovery
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, and dispute-resolution requirements. Retention periods may vary depending on the nature of the relationship and the services provided.
Rights
Your Privacy Choices
Subject to applicable law, you may have rights to request access to personal data we hold about you, request correction of inaccurate information, request erasure in certain circumstances, restrict or object to processing, and request data portability where applicable.
You may also have the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.
If you believe your data has been handled unlawfully, you may also have the right to lodge a complaint with the UK Information Commissioner’s Office or another relevant supervisory authority.
